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Question 1:
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Who are Fab Flooring?
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Answer:
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Fab Flooring is part of Clophill Flooring a family run business with a great friendly team,our showroom and registered office is in Bedfordshire where many of our customers come to see us and look at samples.We are not an internet only company,we have over 35 years experience in the flooring industry,we have simply recognised there is a need for a good on line carpet and flooring shop where people can order from us even if they live as far afield as Scotland.
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Question 2:
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Do you sell seconds or discontinued stock?
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Answer:
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Fab Flooring never sells seconds or overage stock.We are trusted suppliers of all the leading brands you see on our website and all stock comes to us directly from either the manufacturer or UK distributor.What you see on our website is exactly what you get,complete with all manufacturer labels.
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Question 3:
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Why should I buy from Fab Flooring?
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Answer:
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We offer Fast Affordable Beautiful flooring along with unrivalled customer service and advice.Fab Flooring is an independent family run company who strive to offer a great product at a great price along with outstanding service.We can help you with measurements and ordering so please don't struggle just contact us and we will be only too happy to help.With over 35 years experience in the flooring industry you can be reassured that we will offer you the best,impartial advice we can to help you select the best products for your home and ensure you are getting real value for money.
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Question 4:
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I've found the same item cheaper can you match that price?
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Answer:
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We monitor our competitors' on line shops to ensure we are competitive but if you do find the same item cheaper let us know, we would love to take your order so will match a cheaper price if you've been able to find one.
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Question 5:
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Who does your deliveries?
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Answer:
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We have a really great dedicated transport company who carry out all our deliveries,they are a friendly,helpful bunch and will do all they can to help make your delivery as easy as possible.Once you have ordered with us they will contact you to book a convenient delivery date for you.
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Question 6:
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How long does it take to turn around my order
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Answer:
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We quote 7-10 working days from the time you place your order to taking delivery of it,however some carpets can take longer just call or e mail us with your choice of carpet or flooring and we will give you an accurate timeframe.
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Question 7:
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I've seen the same carpet in my local shop at a much higher price,how can you sell the same product at such a cheap price
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Answer:
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We are a long established company who buys in large volumes,having successfully traded with all the leading manufacturers for such a long time and being valued by those manufacturers means we buy at preferential rates enabling us to give you the consumer a better price than the high street.
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